FREQUENTLY ASKED QUESTIONS
PRODUCTS
What is waxed canvas?
Waxed canvas is cotton canvas treated with wax to make it water-resistant and highly durable. It has a rugged, classic look that develops a unique patina over time with use.
Are your waxed canvas bags waterproof?
They’re water-resistant, not fully waterproof. They’ll repel light rain and keep your gear dry, but we recommend avoiding long exposure to heavy rain or water.
How do I care for my waxed canvas bag?
- Spot clean with a damp cloth (avoid soap, which can strip the wax).
- Do not machine wash or dry clean.
- Reapply wax as needed to restore water resistance. We recommend Otter Wax.
What are Patch-Me-Up Pasters?
Patch-Me-Up Pasters are high-performance target pasters designed with Patent Pending BLACKOUT TECH™. They block light, eliminate the “glowing orb” effect, and hold strong in heat, cold, or rain — keeping your targets clean and distraction-free during training or matches.
What are Respawn Stickers?
Respawn Stickers are larger adhesive patches that repair heavily shot-out areas of USPSA and IPSC targets. They extend the life of your cardboard targets and keep scoring zones visible. Available for A-Zone, Headbox, and IPSC Classic targets, all built with BLACKOUT TECH™ and split-back liners for fast application.
Do pasters and respawns work together?
Yes. They’re designed as a complete system: use pasters for normal holes, and apply Respawn Stickers when zones are too torn up for pasters alone. Color-matched for seamless coverage.
What is "22 36" ?
"He said to them,“But now let the one who has a moneybag take it, and likewise a knapsack. And let the one who has no sword sell his cloak and buy one." Luke 22:36
SQUAD
Is my SQUAD membership permanent?
Once you register with SQUAD, you are permanently a member. Your classification is dynamic.
How is my initial tier decided?
Your initial tier is decided once you register for SQUAD. The moment you submit your application, we look at your last 365 days of purchase history with us. Based on that, we put you in your respective tier based on total qualifying spend. If your lifetime spending is over $200, but your last 365 days shows zero purchases, you will still be placed in A CLASS.
What is qualifying spend?
Your qualifying spend is the product subtotal after discounts, excluding shipping, tax, and gift cards.
How do I keep my current tier?
Once you register with SQUAD, a 365 day audit is put in place to check your annual spending at that time. If your annual spend is within your tier's requirements, you will remain that tier. If your annual spend is lower than your tier's annual requirements, you will fall. (Friendly reminder: you cannot lose the A CLASS ranking once acquired.)
ORDERS
How long does shipping take?
- Orders process in 1–2 business days.
- US orders: 3–7 business days.
- During holidays please allow 7-10 Days
Do you ship internationally?
No. At this time, Cloak and Dagger only ships within the United States.
Can I cancel an order?
If your order hasn’t shipped yet, email us at admin@cloakanddagger.solutions with your order number, shipping/billing address, and cancellation reason. If it’s already shipped, please refer to our Shipping Policy.
Can I return products if I’m not satisfied?
As a small business, we accept returns only for manufacturing defects. Please see our Return Policy for details.
Do you offer warranties?
Yes — we stand behind our products. If you encounter an issue due to a manufacturing defect, contact us within 14 days of receiving your order and we’ll work with you to make it right.
How can I contact customer support?
Use our Contact page or email us at admin@cloakanddagger.solutions.
TRAINING SERVICES
What kind of training do you offer?
We provide firearms training focused on:
- Private Classes (Local): Personalized one-on-one or small group instruction.
- Church Security Training: Specialized classes for faith-based organizations.
Do you still offer traveling group classes?
Yes, but only through 2025. Starting in 2026, we will transition to local private classes and church security programs only.
How do I book a class?
Visit our Classes page to register. After checkout, our instructor Ken will contact you to schedule your date and time.